Cancellation

Customers can cancel any order made, at no cost to the customer, provided that we send an e-mail to sales@ecoboton.es before we have delivered the order to the transport agency, the time of preparation of an order is two to three days. Once we have delivered the order to the agency, the customer will have to assume the expenses derived from the arrangements with the transport agency.

Returns

In Ecoboton.es we accept returns or changes within 14 calendar days from the day of receipt of the order by the customer. We will refund the price paid for the products, excluding shipping costs.

INSTRUCTIONS:

  1. Pack the items inside the original wrapper. IMPORTANT - The product has to be in perfect condition -
  2. The product return has to be model and size to return, We will not accept partial returns of the same size and model.
  3. Please indicate the order ID number or if you do not find the email address from which you processed the order.
  4. Close the package well and put our attention to BOTIBOTON, we will send the agency to collect the returned genre.
  5. If the cause of the return is our mistake, we will assume the costs of collecting. If the refund is for other reasons other than Botiboton, the collection costs will be discounted from the amount to be returned.
  6. When we receive the goods and check the status of the product, we will process the refund through the same payment method you have used.

This store asks you to accept cookies for performance, social media and advertising purposes. Social media and advertising cookies of third parties are used to offer you social media functionalities and personalized ads. Do you accept these cookies and the processing of personal data involved?

Cookie name Provider Purpose Expiry
PrestaShop-# ecoboton.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# ecoboton.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# ecoboton.es
PrestaShop-# ecoboton.es
Cookie name Provider Purpose Expiry
PrestaShop-# ecoboton.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# ecoboton.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# ecoboton.es
PrestaShop-# ecoboton.es
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Cookie name Provider Purpose Expiry
PrestaShop-# ecoboton.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# ecoboton.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# ecoboton.es
PrestaShop-# ecoboton.es
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie name Provider Purpose Expiry
PrestaShop-# ecoboton.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# ecoboton.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# ecoboton.es
PrestaShop-# ecoboton.es
Cookie name Provider Purpose Expiry
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google
collect Google
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google
r/collect Google
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google
_ga Google
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google
_gat Google
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google
_gd# Google
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google
_gid Google
Cookie name Provider Purpose Expiry
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google
collect Google
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google
r/collect Google
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google
_ga Google
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google
_gat Google
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google
_gd# Google
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google
_gid Google
Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie name Provider Purpose Expiry
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google
collect Google
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google
r/collect Google
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google
_ga Google
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google
_gat Google
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google
_gd# Google
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google
_gid Google
Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie name Provider Purpose Expiry
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google
collect Google
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google
r/collect Google
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google
_ga Google
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google
_gat Google
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google
_gd# Google
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google
_gid Google
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